Privacy Policy

Last updated: 20 November 2025

By visiting essaysbuddy.com or using our services (the “Services”), you agree to this Privacy Policy (“Policy”), which explains how we handle personal data under the GDPR and applicable Hungarian law. If you do not agree, please stop using the Website.


1. Who We Are

Kvantor Service Kft (“EssaysBuddy”, “we”, “us”, “our”)
Reg. №: 01-09-448626
Address: 1077 Budapest, Baross tér 17. Fsz. Ü3. ajtó, Hungary
Email: whatsup@essaysbuddy.com

We act as the data controller for information processed through essaysbuddy.com.


2. What We Collect

  • Technical / visit data (automatic): IP address, device and browser details, OS/language, pages viewed, timestamps, referrer/UTM, approximate location (city/region).
  • Account data (you provide): name, email, hashed password, preferences.
  • Order & payment data: order brief, uploads, invoice details, payment confirmations/last four card digits from our payment provider (we do not store full card numbers).
  • Support & usage data: order history, tickets, notes necessary to operate the marketplace.
  • Marketing choices: newsletter opt-in/out and related engagement.
We do not intentionally collect special-category data (e.g., health, beliefs). Please don’t include such information in orders or attachments.

3. Cookies & Similar Tech

We use cookies to run core site functions, remember settings, measure traffic (e.g., Google Analytics with IP masking where configured), and—only with your consent—support marketing.
Details (types, lifetimes, controls) are set out in our Cookie Policy. You can manage non-essential cookies via the banner or your browser.


4. Why We Use Your Data (GDPR Art. 6)

  • Provide the Services / manage accounts / process orders & payments – Contract performance; legal obligation for invoicing.
  • Support, dispute handling, service improvement, fraud/abuse prevention (incl. plagiarism checks) – Legitimate interests.
  • Transactional notices (order status, policy updates) – Legitimate interests.
  • Marketing emails – Consent (withdraw any time).
  • Compliance (tax, AML/KYC where applicable) – Legal obligation.

5. How Long We Keep It

  • Accounts & financial records: retained for statutory periods (typically up to 8 years under Hungarian rules).
  • Order files & communications: up to 2 years after completion (longer if a dispute is open).
  • Marketing consents: until you unsubscribe or after 2 years of inactivity.
    Data are securely deleted or anonymised once no longer needed.

6. Sharing Your Data

We don’t sell or rent personal data. We share it only as necessary with:

  • Payment processors & banks (to take payments/refunds securely),
  • Service providers (hosting, email delivery, analytics, security) under data-processing agreements,
  • Professional advisers (legal/tax/audit) bound by confidentiality,
  • Public authorities where required by law or to protect rights.

7. International Transfers

If data leave the EEA/UK, we rely on GDPR safeguards (e.g., adequacy decisions or EU Standard Contractual Clauses). You can request copies of the relevant safeguards.


8. Security

We apply industry-standard protections: HTTPS (SSL/TLS), hashed passwords, role-based access, backups and monitoring, vendor due diligence. No system is perfectly secure—please keep your password confidential and tell us promptly if you suspect unauthorised access.

9. Your Rights

Subject to GDPR, you can access, correct, erase, restrict or object to processing, port your data, and withdraw consent (for marketing).

Send requests to whatsup@essaysbuddy.com. We aim to reply within one month. You may also complain to the Hungarian authority:

Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH), or to your local EU authority.


10. Deletion Requests

Email whatsup@essaysbuddy.com with subject “Data Deletion Request”, including:

  • the email linked to your account,
  • billing details (if any),
  • last four digits of the payment card used (if applicable).
    If we cannot verify your identity, we may be unable to act on the request

11. Children

Our Services are intended for 18+ only. We do not knowingly process children’s data.


12. Changes to This Policy

We may update this Policy to reflect legal, technical, or business changes. Significant updates will be highlighted (banner/email). The latest version is always available on this page.


13. Contact

Questions about privacy or this Policy?
whatsup@essaysbuddy.com

Kvantor Service Kft (Reg. № 01-09-448626)
1077 Budapest, Baross tér 17. Fsz. Ü3. ajtó, Hungary


This Privacy Policy forms part of the contractual framework referenced in our Terms & Conditions and should be read together with our Cookie Policy.